Vice President of Operations
Serena York joined Vistage Michigan in April 1997. At Vistage Michigan, Serena holds the Vice President of Operations position and oversees all internal operations with responsibility for general management, finance, marketing, IT, human resource, and service and support functions. Serena reports directly to the CEO and Chairman.
Serena works closely with the owners and leadership of Vistage Michigan and has served a key role in improving efficiencies, performance and profitability of the company. She was instrumental in establishing an internal metrics system tracking the company's operational, marketing, and financial performance.
Previously, Serena served as Assistant Branch Manager of Comerica Bank for five years with a focus on general management and branch operations possessing a thorough knowledge of the Bank's products and services, policies, procedures and operating systems. Serena is a graduate of Eastern Michigan University and has a Bachelor of Business Administration degree with a Major in Marketing.